Introduction
At Zerolake, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data lake deployment platform and related services.
Information We Collect
Personal Information
- Name and email address when you download our installer
- Company information and job title
- Contact information when you reach out for support
- Account credentials for cloud provider integration
Technical Information
- Cloud provider configuration details
- Data lake deployment specifications
- System logs and performance metrics
- Usage analytics and feature adoption data
How We Use Your Information
- Provide and maintain our data lake deployment services
- Configure and optimize your cloud infrastructure
- Provide technical support and troubleshooting
- Send important product updates and security notifications
- Improve our platform based on usage patterns
- Comply with legal obligations and industry standards
Data Security
Enterprise-Grade Security
We implement industry-leading security measures including end-to-end encryption, secure cloud storage, and regular security audits to protect your data.
- All data is encrypted in transit and at rest
- Regular security assessments and penetration testing
- SOC 2 Type II compliance
- Role-based access controls and audit logging
- Secure cloud infrastructure with AWS/Azure/GCP
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in our operations
- To protect our rights, privacy, safety, or property
Cloud Provider Integration
When you use Zerolake to deploy data lakes on AWS, Azure, or GCP, we may need to access your cloud provider accounts with the minimum necessary permissions to configure resources according to best practices.
- We use secure, time-limited access tokens
- Access is limited to data lake configuration only
- We do not access your actual data stored in the data lake
- You maintain full control over your cloud resources
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: support@zerolake.io