Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you interact with our data lake deployment platform.

How We Use Cookies

Zerolake uses cookies and similar technologies to improve our Service and provide you with personalized experiences. We are committed to transparency about our data collection practices.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • Basic website functionality

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

  • Language and region preferences
  • Cloud provider selection (AWS, Azure, GCP)
  • Dashboard layout and customizations
  • Previously used configuration templates

Analytics Cookies

These cookies help us understand how users interact with our platform to improve our services.

  • Website usage statistics and performance metrics
  • Feature adoption and user behavior analysis
  • Error tracking and debugging information
  • Deployment success rates and timing

Marketing Cookies

These cookies help us deliver relevant content and measure the effectiveness of our campaigns.

  • Targeted content and product recommendations
  • Campaign effectiveness measurement
  • Social media integration and sharing
  • Retargeting and remarketing activities

Third-Party Cookies

We may use third-party services that place cookies on your device. These partners help us provide better services and understand our user base.

Third-Party Services

  • Google Analytics: Website traffic and user behavior analysis
  • AWS/Azure/GCP: Cloud provider authentication and monitoring
  • Intercom: Customer support and communication
  • Stripe: Payment processing and transaction security
  • HubSpot: Marketing automation and lead management

Managing Your Cookie Preferences

You have control over the cookies we use. Here are your options:

Browser Settings

  • Most browsers allow you to refuse or delete cookies
  • You can set your browser to notify you when cookies are sent
  • Private/incognito browsing modes limit cookie storage
  • Browser extensions can provide additional cookie management

Zerolake Cookie Controls

Cookie Consent Banner: When you first visit our website, you can choose which types of cookies to accept through our consent banner.

Account Settings: Logged-in users can manage cookie preferences in their account settings dashboard.

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience with our platform:

  • You may need to re-enter preferences on each visit
  • Some features may not work properly
  • Performance optimizations may be disabled
  • We cannot provide personalized recommendations

Data Lake Deployment Cookies

Deployment-Specific Information

During data lake deployment, we may store temporary information to ensure successful configuration:

  • Cloud provider session tokens (temporary)
  • Deployment progress and status
  • Configuration preferences and templates
  • Error logs for troubleshooting

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or by email if you have an account with us.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: support@zerolake.io